INTERCULTURAL COMMUNICATION SKILLS AS A PREPARATION FOR SUCCESSFUL PROFESSIONAL INTERACTION
Abstract and keywords
Abstract:
The current international migration movement with flows of people of various cultural, ethnic, religious origins initiated processes of change in various countries, which significantly affected the specifics of police activities. Police officers have to enter into business communication with representatives of different cultures to resolve various professionally significant situations of business communication, which imposes new requirements on the level and content of their professional competencies. A prerequisite for the high-quality performance of the law enforcement function is knowledge and application of intercultural competence, cultural models and differences in verbal and non-verbal communication with citizens of foreign origin. Possession of intercultural communication skills by police officers is the most important component of professional competence, their formation and development must be taken into account in the organization of professional training of police personnel.

Keywords:
intercultural competence, intercultural communication, migrants, professionally significant situations, business communication, culturally specific knowledge, intercultural competence training
References

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